3 follow-ups
How this worked for one business
After-school cooking classes, run out of an inbox
Kitchen Club runs cooking and baking classes in schools across the Bay Area. Instructor onboarding, each school’s background-check rules, the recipes, the scheduling and every invoice ran through one founder’s inbox.
The part that couldn’t slip was compliance. Every school sets its own requirements before an instructor is allowed on site, and an instructor turned away at the door on the first day of class is a different kind of problem from a late invoice.
- Onboarding that asks once, instead of over four rounds of email
- Each school’s compliance rules written down and tracked per instructor
- One view of the season: who’s locked in, what still needs a decision